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Quality

Novant Health Durham Internal Medicine Associates is recognized by the NCQA as a level 3 Patient Centered Medical Home.

NCQA ’s Patient-Centered Medical Home (PCMH) 2011 is an innovative program for improving primary care. In a set of standards that describe clear and specific criteria, the program gives practices information about organizing care around patients, working in teams and coordinating and tracking care over time. The NCQA Patient-Centered Medical Home standards strengthen and add to the issues addressed by NCQA’s original program.

The Patient Centered Medical Home is a health care setting that facilitates partnerships between individual patients, and their personal physicians, and when appropriate, the patient’s family. Care is facilitated by registries, information technology, health information exchange and other means to assure that patients get the indicated care when and where they need and want it in a culturally and linguistically appropriate manner.


Most of our physicians are recognized by the American Diabetes Association and the National Committee for Quality Assurance for excellent care in the treatment of diabetes. In addition most are recognized by the American Heart Association, the American Stroke Association and the National Committee for Quality Assurance for excellent care in the treatment of cardiovascular diseases.

The physicians of Novant Health Durham Internal Medicine Associates have received the following Recognitions from NCQA:

  • David Bright – Diabetes and Heart/Stroke
  • J. Trig Brown - Diabetes and Heart/Stroke
  • Martin Clowse – Heart/Stroke
  • Walter Fowler - Heart/Stroke
  • Susan Isbey - Diabetes and Heart/Stroke
  • Eugene Linfors - Diabetes and Heart/Stroke
  • Marion McCrary - Diabetes and Heart/Stroke
  • Carlton Miller - Diabetes and Heart/Stroke
  • Alka Prasad – Diabetes
  • W. Vance Singletary, Jr – Diabetes and Heart/Stroke
  • John Whelan – Diabetes and Heart/Stroke
  • Bristol Winslow - Diabetes and Heart/Stroke

NCQA developed the Diabetes Recognition Program (DRP) to provide clinicians with tools to support the delivery and recognition of consistent high quality care. This voluntary program is designed to recognize clinicians who use evidence-based measures and provide excellent care to their patients with diabetes.

The Diabetes Recognition Program (DRP) has 11 measures which cover areas such as:

  • HbA1c control
  • Blood Pressure control
  • LDL control
  • Eye examinations
  • Nephropathy Assessment
  • Smoking and Tobacco Use and cessation advice or treatment

Those who achieve DRP Recognition show their peers, patients and others in the Diabetes community that they are part of an elite group that is publicly recognized for their skill in providing the highest-level diabetes care.

Eligible clinicians will abstract data from the charts of diabetes patients (25 patients for a single applicant) and submit this information to NCQA for review.


The Heart/Stroke Recognition Program was launched in 2003. This voluntary program is designed to recognize clinicians who use evidence-based measures and provide excellent care to persons with cardiovascular disease (CVD) or who have had a stroke.

The Heart Stroke Recognition Program (HSRP) assesses key quality performance measures that are based on national evidence based guidelines for secondary prevention of cardiovascular disease and stroke. Program measures include:

  • Blood pressure control
  • Complete lipid profile
  • Cholesterol control
  • Use of aspirin or another antithrombotic
  • Smoking status and cessation advice or treatment
  • HSRP Recognition provides assurance that clinicians are providing high quality, evidenced–based care for their CVD and stroke patients.

Eligible clinicians will abstract data from the charts of CVD/stroke patients (35 patients for a single applicant) and submit this information to NCQA for review.

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